Support Ticket

A customer support ticket form with cascading dropdowns and conditional escalation.

Features demonstrated:

• 3-level cascading dropdowns: product selection drives category options, category drives sub-category options
• Severity "Outage" auto-sets priority to "Critical" via a setValue rule effect
• Dynamic description label changes to request outage-specific details when severity is "Outage"
• Escalation contact field appears only when both "blocking" AND "company-wide" toggles are enabled (and condition)
• Autocomplete field for searching related tickets

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